AE Market Returns & Exchanges
At AE Market, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, simply follow our streamlined process to initiate a return or exchange.
Initiate Your Return
Log into your AE Market account and select the order you wish to return to generate a unique return authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship the Package
Attach the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing